General Terms

These Terms & Conditions govern your access to and use of the MidoriShop website and your purchase of products offered through the online store.

By browsing MidoriShop, creating an account where available, placing an order, or otherwise using the website, you agree to comply with these Terms & Conditions and the other policies published on this website.

If you do not agree with these terms, please do not use the website or place an order.

Products & Product Information

MidoriShop offers a selection of physical 3D printed models, collectible items, decorative pieces, and other related products.

We make reasonable efforts to provide accurate product names, descriptions, photographs, dimensions, materials, prices, and other relevant information.

Because 3D printed products may involve different materials, production methods, finishing processes, and display conditions, minor variations in color, texture, surface appearance, dimensions, or finish may occur.

Product images are provided to help customers understand the product and may not represent every minor characteristic of the final item.

Product Availability

Some MidoriShop products are supplied through third-party suppliers. As a result, product quantities and availability may be limited and may change without prior notice.

A product being displayed on the website does not guarantee unlimited or permanent availability.

If a product becomes unavailable after an order has been placed and MidoriShop is unable to fulfill the order, we may contact the customer regarding the available options, including cancellation and an applicable refund.

Customers are encouraged to review the product page and current availability information before completing a purchase.

Orders & Order Acceptance

Placing an order through MidoriShop constitutes a request to purchase the selected product. An order is subject to availability and confirmation.

After an order is submitted, customers may receive an order confirmation containing relevant purchase information.

MidoriShop reserves the right to decline, cancel, or limit an order when there is a legitimate reason, including product unavailability, obvious pricing or listing errors, payment issues, suspected fraudulent activity, or circumstances beyond reasonable control.

If an order is cancelled after payment has been received, any applicable refund will be processed using the original payment method, subject to the applicable Refund Policy.

Pricing & Payment

Product prices are displayed on the relevant product pages and may change from time to time. The applicable price is the price presented at the time the order is placed, unless an obvious pricing error has occurred.

Customers are responsible for providing accurate billing and payment information during checkout.

Available payment methods are displayed during checkout. Payment authorization may be required before an order can be processed.

MidoriShop does not knowingly accept transactions involving unlawful, counterfeit, unauthorized, or infringing products or activities. Customers must not use the website or payment services for unlawful purposes.

Shipping & Delivery

Physical products are shipped according to the delivery information provided on the website and during checkout.

Delivery estimates may vary depending on product availability, supplier processing, destination, shipping method, customs procedures, and circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional costs or delays resulting from incorrect or incomplete address information may be the customer's responsibility.

Where applicable, customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country.

Returns, Refunds & Order Issues

Returns and refunds are handled according to the MidoriShop Refund Policy and any applicable consumer rights under local law.

Customers should inspect their order after delivery and contact MidoriShop promptly if an item arrives damaged, incorrect, or materially different from the product description.

Depending on the circumstances, we may request photographs or other information to help verify the reported issue.

Refund eligibility, return requirements, applicable timeframes, and other conditions are described in our Refund Policy. Nothing in these Terms & Conditions is intended to remove or restrict consumer rights that cannot legally be excluded.

Intellectual Property

The MidoriShop website, including its original text, branding, graphics, layout, photographs, product descriptions, and other original content, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit MidoriShop website content without appropriate authorization.

Product names, artwork, characters, trademarks, designs, and other intellectual property referenced on product pages may belong to their respective rights holders. Customers are responsible for respecting applicable intellectual property rights.

MidoriShop does not intentionally offer counterfeit products or products that knowingly infringe third-party intellectual property rights.

Website Use

You agree to use MidoriShop only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not attempt to gain unauthorized access to the website, introduce malicious software, interfere with website functionality, misuse checkout or payment systems, or engage in activity that could damage the website or other users.

We may temporarily restrict access to parts of the website when maintenance, security measures, technical issues, or other operational circumstances require it.

Liability & Limitation

MidoriShop makes reasonable efforts to keep product and website information accurate and current. However, we do not guarantee that every website page, product listing, price, image, or availability status will always be completely free from errors.

To the extent permitted by applicable law, MidoriShop is not responsible for delays or interruptions caused by events outside reasonable control, including shipping disruptions, supplier availability, technical failures, customs procedures, or other external circumstances.

Nothing in these terms excludes or limits any liability or consumer protection right that cannot legally be excluded or limited.

Changes to These Terms

MidoriShop may update these Terms & Conditions when necessary to reflect changes to the website, products, services, operational practices, or applicable legal requirements.

Updated terms will be published on this page. Your continued use of the website after an update may constitute acceptance of the revised terms to the extent permitted by applicable law.

Contact MidoriShop

If you have questions about these Terms & Conditions, a product, an order, availability, delivery, or another purchase-related matter, please contact MidoriShop through the official contact channel provided on our website.