Privacy Policy Overview

This Privacy Policy describes how MidoriShop handles personal information collected through our website and related shopping interactions.

It applies when you browse our website, view products, place an order, contact us, subscribe to communications where available, or otherwise interact with MidoriShop online.

By using the website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will request consent through the relevant website feature.

Information We Collect

Depending on how you interact with MidoriShop, we may collect information such as your name, email address, telephone number, billing information, shipping address, and other information required to process an order.

We may also receive information that you voluntarily provide when contacting us, submitting a support request, asking about a product, or communicating about an existing order.

When you browse the website, certain technical information may be collected automatically, such as IP address, browser type, device information, approximate location derived from technical data, referring pages, and website interaction information.

We do not intentionally request or collect sensitive personal information unless it is reasonably necessary for a specific lawful purpose and permitted by applicable law.

How We Use Your Information

MidoriShop may use personal information to process and fulfill orders, provide customer support, communicate about purchases, manage shipping, handle returns and refunds, and maintain relevant transaction records.

We may also use information to operate, maintain, improve, and secure our website, understand general website usage, identify technical problems, and help prevent fraudulent or unauthorized activity.

Where permitted by applicable law, information may be used to send relevant store communications or promotional information. Where consent is required, you may choose whether to receive marketing communications.

We do not use customer information for purposes that are materially incompatible with the purposes described in this Privacy Policy without an appropriate legal basis or notice where required.

Orders, Checkout & Customer Information

When you place an order, we collect the information necessary to identify the purchase, process payment, arrange delivery, provide order-related communication, and respond to customer service requests.

Shipping information may be shared with relevant delivery or fulfillment providers when necessary to deliver your purchased products.

Because selected MidoriShop products are supplied through third-party sources, information necessary to fulfill an order may be handled by relevant suppliers or fulfillment partners where reasonably required to complete the transaction.

Product availability may be limited or change over time because third-party supplied items may have limited quantities. This does not change how customer information is handled under this Privacy Policy.

Payment Processing & PayPal

MidoriShop may use PayPal and other available payment service providers to process customer payments. Payment information is processed through the applicable payment provider according to its own privacy policy, terms, security practices, and legal obligations.

MidoriShop does not intentionally request customers to send complete payment card credentials, security codes, or other sensitive financial information through ordinary email or customer support messages.

When PayPal is used to complete a transaction, PayPal may process personal and transaction information as an independent controller for its own payment, security, fraud prevention, legal, and service purposes, subject to PayPal's applicable privacy documentation.

Customers can review PayPal's current privacy information through the official PayPal Privacy Center before using PayPal services.

When Information May Be Shared

MidoriShop may share relevant personal information with trusted service providers when reasonably necessary to operate the store and provide purchased services.

This may include payment processors, shipping and delivery providers, website hosting providers, technical service providers, customer support tools, security services, and other vendors that support legitimate store operations.

Information may also be disclosed where required by applicable law, regulation, court order, legal process, or where reasonably necessary to protect the rights, security, property, or legitimate interests of MidoriShop, customers, or others.

We do not sell customer personal information as a routine part of operating the MidoriShop online store.

Cookies & Similar Technologies

MidoriShop may use cookies and similar technologies to support essential website functionality, remember certain preferences, maintain shopping sessions, improve website performance, and understand general website usage.

Some cookies may be provided by third-party services used on the website. These services may process technical information according to their own privacy policies.

Where required by applicable law, non-essential cookies or similar technologies will be used only after the appropriate consent or preference has been provided.

You can manage cookies through your browser settings and, where available, through the cookie preferences provided on the website.

Data Security

MidoriShop takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Access to customer information is limited to situations where it is reasonably required for legitimate operational, customer service, technical, payment, shipping, security, or legal purposes.

Payment transactions may be processed by specialized payment providers that maintain their own security controls and compliance requirements.

No internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable measures appropriate to the nature of the information we handle.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention, security, and legal or regulatory requirements.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required and there is no applicable legal or legitimate reason to retain it, we may delete, anonymize, or securely dispose of the information.

Your Privacy Rights

Depending on your location and applicable privacy law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also have rights to object to or restrict certain processing, withdraw consent where processing is based on consent, request a copy of certain personal information, or opt out of certain marketing communications.

These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain transaction records where required by law or reasonably necessary for legitimate business or legal purposes.

To submit a privacy-related request, please contact MidoriShop using the official contact channel available on our website.

Third-Party Websites & Services

The MidoriShop website may contain links to or integrations with third-party websites and services, including payment, shipping, analytics, communication, or other external services.

Once you leave the MidoriShop website or interact directly with a third-party service, that provider's own privacy policy and terms may apply.

MidoriShop does not control the privacy practices of independent third-party websites and encourages customers to review the applicable privacy information before providing personal data.

Changes to This Privacy Policy

MidoriShop may update this Privacy Policy from time to time to reflect changes in website functionality, payment services, operational practices, applicable privacy requirements, or other legitimate business needs.

Any revised version will be published on this page. We encourage customers to review this page periodically to remain informed about how personal information is handled.

Contact MidoriShop

If you have questions about this Privacy Policy, want to request access or correction of your personal information, or have a concern about how your information is handled, please contact MidoriShop through our official contact page.